Complaints & Feedback

Suggestions and Feedback Form

Feedback Form – The Dove Medical Practice

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.

To pursue a complaint please email us at thedove.medicalpractice@nhs.net and the practice manager will deal with your concerns appropriately.

Leave feedback via NHS.UK

Find a GP – NHS

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP Patient Survey

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

NHS Friends and Family

Friends & Family Test – The Dove Medical Practice

Should you have any suggestions to improve how the Practice operates or manages its services, please complete a Friends and Family Test feedback form.

BSol ICB and Local Healthwatch

NHS Birmingham and Solihull ICB

Compliments, concerns and complaints :: NHS Birmingham and Solihull

Email: bsol.patientexperience@nhs.net

Telephone: 0121 203 3313

Write to: NHS Birmingham and Solihull Integrated Care Board, Patient Experience and Complaints Team, Alpha Tower, 8th Floor, Suffolk Street Queensway, Birmingham, B1 1TT

 

Healthwatch Birmingham and Solihull

Contact Us – Healthwatch Birmingham & Solihull

Email: info@healthwatchbsol.org.uk

Telephone: 0800 652 5278
Write to: PO Box 16875 – Birmingham – B16 6TN