Dealing with a mental health crisis or emergency

Phone 999 in an emergency. For life threatening situations and where immediate medical care is needed.

NHS 111 

Contact number: 111
Web: https://www.nhs.uk 
Provides telephone advice on a range of medical conditions and situations.


Samaritans 

Contact number: 116 123
Email: jo@Samaritans.org 
Web: https://www.samaritans.org 
Provides emotional support for anyone experiencing distress and challenging circumstances.


Shout 85258 

Web: https://www.giveusashout.org 
Provides a free, confidential, anonymous 24/7 text messaging support service for anyone who is struggling to cope, feeling anxious, stressed, depressed, suicidal, or overwhelmed and who needs immediate support.


Cruse Bereavement Care 

Contact number: 0808 808 1677
Chatline: www.cruse.org.uk/get-support/crusechat/ 
Web: https://www.cruse.org.uk 
The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers who offer emotional support to anyone affected by bereavement. Details of opening hours are on the website.


Saneline 

Contact number: 07984 967 708 (leave your first name and contact number)
Email: Support@sane.org.uk 
Web: https://www.sane.org.uk 
Sane provides emotional support, guidance, and information to any affected by mental illness, including families, friends and carers.


Mind 

Contact number for infoline: 0300 123 3393
Web: https://www.mind.org.uk 
Helpline providing advice and support for anyone experiencing a mental health problem


Alcoholics Anonymous 

Contact number: 0800 9177 650 (free national helpline)
Email: help@aamail.org 
Web: https://www.alcoholics-anonymous.org.uk 
Providing help and support for those experiencing a drink problem.


Domestic Violence

Contact number: 0808 2000 247 (Freephone helpline 24/7)
Chatline available on website Web: https://www.refuge.org.uk 
Provides advice and support for those experiencing abuse and violence.


Victim Support 

Contact number: 0808 1689 111 (Freephone helpline)
Web: https://www.victimsupport.org.uk 
Provides free and confidential support for victims of crime.


Rape Crisis Centre 

Livechat Helpline available through the website
Web: https://www.rapecrisis.org.uk 
Provides free and confidential emotional support service for women and girls who have experienced sexual violence


The Money Advice Service 

Contact number: 0800 011 3797
Web: https://www.moneyadviceservice.org.uk/en 
Provides free and impartial money advice


Relate 

Contact number: 0300 0030396 (to book counselling)
Web: https://www.relate.org.uk/ 
Provides relationship counselling. Telephone, Webcam, WebChat counselling is a chargeable service.